# General FAQ

<details>

<summary>Why now?</summary>

Recent developments in AI have made it easier to automate CAPTCHA solving. ChatGPT is now capable of identifying what a CAPTCHA is, as well as producing a correct solution with a high percentage of success. Certain CAPTCHA providers started adapting to this by making CAPTCHAs even harder for users.

</details>

<details>

<summary>Why should I use GotCHA on my web (d)app?</summary>

By using a normal CAPTCHA provider, you are providing your users with a poor experience and causing users to leave your website out of frustration for not being able to solve the CAPTCHA. **Use GotCHA and stop losing your online customers.** We provide a far better experience for your customers and will allow you to ensure that you can convert more clients.&#x20;

</details>

<details>

<summary>How long do games typically take to complete?</summary>

Based on our user testing results, games take a couple of seconds to complete.&#x20;

</details>

<details>

<summary>How do you know GotCHA is more secure than traditional CAPTCHAs?</summary>

It is easy to show why: Our challenges are not static and require real-time solving as opposed to simply clicking on buttons with the mouse. As a result, bots cannot simply send a screenshot to a GPT API and obtain a response to solve our challenges.

Moreover, we actually tried having active agents (e.g., Claude Computer use) break our CAPTCHAs and they all failed miserably!

</details>

<details>

<summary>How can I create a fun CAPTCHA?</summary>

If you would like to create a fun game to be used by GotCHA to prevent bots from accessing websites, please refer to our [game creation guide](https://gotcha.gitbook.io/gotcha-docs/~/revisions/96sQFZ02ypK8QL7vqRsB/create-captcha-games/how-to-create-a-gotcha-game).&#x20;

</details>

<details>

<summary>Can I customise the appearance to match my brand?</summary>

Yes! We have a section in our console where you can upload your logo so that the background of the game has your desired theme.&#x20;

</details>

<details>

<summary>How does GotCHA compare against existing digital ID solutions?</summary>

GotCHA is fundamentally different than any existing ID solutions. In fact, we do not focus at all on identity. Instead, GotCHA just wants to find out whether or not an access to a web (d)app is from a human or not without requiring any complicated things: no need for a decentralized ID, wallets, or anything along those lines. Nothing. Just a computer (or mobile phone) and an internet connection!

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